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Update on Our Members: Hospitals on safety, services, visitor rules, and donation needs.

We have always known we have amazing hospitals and healthcare professionals here in Osceola County and Central Florida, but the past few weeks we have really seen them shine.  We have spoken with our local hospitals and here are the things they want you to know.

AdventHealth
Phone Line
In an effort to equip the public with the facts to help prevent the spread of COVID-19, AdventHealth is launching a free phone service for Floridians who have questions about the virus and will provide an opportunity to speak with a nurse as appropriate.

By Phone:  877-VIRUSHQ (24 hours a day, 7 days a week)
Additional info:  https://www.adventhealth.com/business/adventhealth-orlando-media-resources/news/adventhealth-launches-coronavirus-information

Visitor Policy
Effective Monday, March 23, no visitors for socialization purposes will be allowed inside AdventHealth hospitals in Central Florida. They encourage patients and their loved ones to remain closely connected through virtual tools, including Skype, FaceTime and the telephone.

Visitation will be continued for special circumstances, such as if the visitor is the power-of-attorney or medical decision-maker. Visitation will also be permitted in end-of-life situations. Other exceptions and additional guidelines include:

  • Patients under the age of 18 may be accompanied by one adult visitor (parent, legally authorized person or caregiver). No additional visitors or siblings allowed.
  • Obstetric patients can have one adult visitor.
  • Exceptions will be made for extenuating circumstances such as imminent end-of-life or unique patient needs for support.
  • In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care.

Elective Procedures & Surgeries
As they anticipate the increased need for hospital beds and resources, and advocate for patient and team member safety, AdventHealth will limit the surgical care of patients to those whose needs are imminently life threatening, with malignancy that could progress, or with active symptoms that require urgent care.
As a result, by Monday, March 23, AdventHealth will:

  • Postpone all non-time sensitive inpatient surgeries.
  • Postpone all non-time sensitive outpatient surgeries.
  • Postpone all non-time sensitive outpatient procedures in diagnostic centers.

They have a dedicated website at CoronavirusSignsAndSymptoms.com that is continually updated.

Orlando Health
The Orlando Health COVID-19 page can help you stay informed about this evolving situation. https://www.orlandohealth.com/covid-19

Orlando Health has also launched a hotline for patients and the community to obtain information about COVID-19. By calling (877) 321COVID  (877-321-2684), consumers can get accurate information about COVID-19 from trained Orlando Health representatives. The Orlando Health COVID-19 Hotline will be available 24 hours a day, seven days a week, for as long as the resource is needed.

Osceola Regional Medical Center
Osceola Regional Medical Center has enhanced their safety precautions with limited entry ways and is conducting visitor screening. As of Saturday, March 21, they have implemented additional visitor restrictions to further ensure the safety of those they care for. At this time, visitors are not permitted into the hospital and this includes external campuses such as the Hunter’s Creek ER and Millenia ER. Limiting visitors helps reduce the risk of infection, and helps us protect patients and staff.

Exceptions will be made for the following circumstances:
• Patients arriving early for scheduled surgery or other procedures may enter the west Main Entrance beginning at 5:00 am
• Behavioral Health – No Visitors, except by appointment only
• Pediatrics – 1 Adult Parent or Caregiver
• NICU – 1 Adult Parent or Caregiver
• Laboring Moms – 1 Visitor over 18 years of age

The hospital will deliver items such as phones, tablets, chargers, etc. to patients if a loved one leaves it at the main entrance. Food may not be delivered to patients from outside the facility. Food service will continue to be offered inside the hospital. Osceola Regional encourages loved ones to use technology such as FaceTime and other apps to communicate with patients in their care.

Poinciana Medical Center
Poinciana Medical Center has implemented enhanced safety precautions including limited entry ways and visitor screenings. They have also now implemented additional, temporary visitor restriction guidelines. Effective Friday, March 20, 2020 at 8:00 pm, visitors are not permitted into the hospital. Exceptions will be made for the following circumstances with one visitor per patient:

• Dedicated adult caregiver for surgery &/or testing
• Dedicated adult caregiver for emergency room patients
• Patients who utilize a legal guardian

Further exceptions will be considered on a case by case basis, including end-of-life patients.

St. Cloud Regional Medical Center
St. Cloud Regional Medical Center is taking proactive steps to prepare for the protection of patients, our caregivers and the community. Personal Protective Equipment (PPE), which is equipment designed to protect workers from hazards,  has become a nationwide shortage issue.

They are looking for donations of PPE from sources that may have them, but may be operating on reduced hours or have even temporarily closed their doors.

Here is a list of high-demand PPE supplies:  

Isolation Gowns
Goggles
Face Shields / Eye Shields w/ frames
Ear Loop Masks
Surgical Tie back masks
Masks with face shield
N95 Small
N95 Regular
Shoe covers
Bouffant caps

If you are able to provide any of these items to us, please contact Chelsea Henkle, Materials Management Director, directly at 317-796-4520.

See which Osceola Chamber hotels, motels, and rentals are open or closed during the current period.

Hotel, Motel, Timeshare, & Vacation Rental

As we all know, Central Florida, and Osceola County in particular, is strongly reliant on the strength of our tourism industry.  Understandably, that industry is taking a beating right now.  However, there is still need to accommodate those who may be displaced here during this crisis, those in town to support relief efforts, and those waiting to get a flight home.  Many of our hotel members continue full or reduced operations and are happy to welcome anyone in need of a place to stay.  Below find a list of our hotel members that (as of April 20) are open and actively taking guests.

Reunion Resort & Golf Club
7593 Gathering Drive
Kissimmee, FL 34747
(407) 662-1000

Clarion Orlando Airport
3835 McCoy Rd.
Bldg. A
Orlando, FL 32812
(407) 845-0900

Banyan Hotel & MicroSuites
5565 W. Irlo Bronson Mem. Hwy.
Kissimmee, FL 34746
(407) 997-2676

SureStay Hotel by Best Western
9240 US Hwy 192
Clermont, FL 34714
(989) 284-5071

Springhill Suites Lake Buena Vista South
4991 Calypso Cay Way
Kissimmee, FL 3474
407) 997-1300

Seralago Hotel & Suites
5678 W. Irlo Bronson Memorial Highway
Kissimmee, FL 34746
(407) 396-4488

Park Royal Orlando
1500 N Thacker Ave
Kissimmee, FL 34741
(407) 483-4901

Hapimag Lake Berkley
1010 Park Ridge Circle
Kissimmee, FL 34746
(407) 390-9083

Fairfield Inn & Suites Kissimmee/Celebration
6073 W. Irlo Bronson Memorial Highway
Kissimmee, FL 34747
(407) 390-1532

Comfort Suites Maingate East at Old Town
2775 Florida Plaza Blvd.
Kissimmee, FL 34744
(407) 397-7848

Holiday Inn Express & Suites Orlando - South Lake Buena Vista
5001 Calypso Cay Way
Kissimmee, FL 34746
(407) 997-1400

Maingate Lakeside Resort
7769 W. Irlo Bronson Memorial Highway
Kissimmee, FL 34747
(407) 997-1105

Magic Village Vacation Homes
Contact Ruben Gonzalez for group deals at Magic Village's vacation homes for group planning a strategizing sessions.
407-233-8526
ruben.gonzalez@magicvillage.com

SellMyTimeshareNow.com

8545 Commodity Cr.

Orlando, FL 32819

(877) 815-4227

(877) 815-4227

(603) 516-0757 (fax)

https://www.sellmytimesharenow.com/destinations/kissimmee-timeshare/

The following Accommodations are temporarily closed:

Bohemian Hotel Celebration
700 Bloom Street
Celebration, FL 34747
(407) 566-6000

Clarion Suites Maingate
7888 W. Irlo Bronson Mem. Hwy.
Kissimmee, FL 34747
(407) 390-9888

Encantada a CLC Worldwide Resort
Kissimmee, FL 34747
3070 Secret Lake Drive
(407) 997-3231

Ramada Gateway Kissimmee
7470 Irlo Bronson Mem. Hwy.
Kissimmee, FL 34747
(407) 396-4400

Red Lion Orlando Lake Buena Vista South
5150 W Irlo Bronson Memorial Hwy
Kissimmee, FL 34746
(407) 997-3224

Staybridge
5876 W. Irlo Bronson Mem. Hwy.
Kissimmee, FL 34746
(407) 396-8040

See which member restaurants are open and offering delivery or takeout!

Restaurants
Last Update Monday, March 23, 9:07 am.
Update Friday, March 20, 2:35 PM: Governor Ron DeSantis has issued Executive Order 20-71, banning all Florida restaurants from serving food or alcohol on premises, but establishments can stay open to fulfill delivery or take-out orders. The list below has been edited accordingly.

This order also lifted a restriction prohibiting the sale of packaged alcohol for delivery or take-out. Alcohol with food that is picked up or delivered will now be permitted with presentation of I.D.

 

Many of our local dining establishments have altered their policies and procedures, but are still open for business.  Most have take out or delivery services available, and many have waived delivery fees.  Several others are available for delivery through Ubereats, which has also eliminated delivery fees.  Many others have set up curbside pick-up, pop—up drive thrus, etc.  Most encourage credit payment, or pre-payment via mobile or app where available.  You might also consider purchasing a gift card to be used at a later date.  Proceeds from gift card purchases can help out smaller establishments in the short term and give you a night out to look forward to in the future.  However, be mindful that while gift card purchases for some chain establishments will still aid the corporate bottom line, they will not directly impact our local locations.

Below find a list of our restaurant members, their operational status as of March 19, and links for online ordering.  Please consider supporting them if you are able with take out, delivery, a gift card purchase, or even a donation.  Thank you for helping us be “Champions for Business and Community.”

4 Rivers Smokehouse
Mobile and app ordering are available. The walk-up take-out window is open, as is a pop-up drive-thru. They are only taking credit cards or mobile payments.
(844) 474-8377
Click here for online ordering!

Big Johns Rockin' BBQ
Currently offering limited dine-in, as well as take-out and curbside delivery. Credit card payments are preferable. (407) 483-7770
Click here for online ordering!

Broadway Pizza Bar
Take-out, curbside delivery, free delivery service through Ubereats, and catering are available. Gift cards are available.
(407) 847-7050
Click here for online ordering!

Cheddar's Scratch Kitchen
Currently offering take-out, curbside delivery, and catering. Gift Cards are available.
(407) 787-3339
Click here for online ordering!

Chick-fil-A Celebration
Drive-thru, take-out, and curbside delivery are all available. Currently taking catering orders, and corporate gift cards are available.
(407) 566-9808
Click here for online ordering!

Chick-fil-A St. Cloud
Drive-thru, take-out, and curbside delivery are all available. Currently taking catering orders, and corporate gift cards are available.
(407) 891-6985
Click here for online ordering!

Chick-fil-A Loop
Drive-thru, take-out, and curbside delivery are all available. Currently taking catering orders, and corporate gift cards are available.
(407) 935-0102
Click here for online ordering!

Culver's on OBT
The drive-thru is open!
407-201-3583
Click here for online ordering!

Jimmy Johns
Take-out and curbside delivery are available.
(407) 449-4907
Click here for online ordering!

Jonae's Island Twist
Call for info.
(407) 507-0097
Call for take out ordering!

Krispy Kreme Doughnuts
Currently offering take-out service.
(407) 390-8133
Click here for online ordering!

Krispy Kreme Doughnuts
Currently offering take-out service.
(386) 334-8672
Click here for online ordering!

Kona Ice of Buenaventura Lakes
Currently offering Kona Kurbside delivery.
Fill out the Kona Ice BVL - Kona Kurbside form  to be included in their route.
Available Sat. - Tues.

Melao Bakery
Currently closed.
(407) 348-1777
Click here for online ordering!

Metro Diner
Currently open for take-out and curbside delivery. Free delivery is also available through Ubereats.
(407) 749-6998
Click here for online ordering!

Miami Grill
Open for pickup and free delivery through Ubereats.
Click here for online ordering!

Pollo Tropical
Currently open for take-out, curbside delivery., and catering Online ordering delivery fees and catering delivery fees have been waived.
Nurses, doctors, healthcare workers, first responders, USPS, UPS, & FedEx workers can currently save 50% on their orders with a valid work ID.
(407) 870-0183
Click here for online ordering!

Rock & Brews
Open for take-out and free delivery through Ubereats 11am-8pm. They are currently offering special package deals.
(407) 487-4707
Click here for online ordering!

Susan's Courtside Cafe
Open for take-out. Gift cards are also available.
(407) 518-1150
Call for take out ordering!

The Pizza Press Celebration
Open for take-out and delivery within a certain radius.
(407) 507-0185
Click here for online ordering!

Twisted Vine Winery and Restaurant
Open for take-out. Gift cards are available in-store.
(407) 507-4189