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Discover 8 simple ways to help your business grow and thrive in Osceola County.

Whether it’s your first or 15th year of business, there are many business tools and tactics available to help take your business to the next level. From regularly attending local networking events to making sure your business is searchable online, these are just two strategies every business owner should consider implementing. On the blog, we go over these and six other ways you can help grow your business in Osceola.

1. Join a local chamber of commerce

A chamber of commerce functions as an association and network of businesspeople that promote economic development and collaborations with large and small business owners through events and meetings. Local chambers of commerce can also promote and advocate their members’ interests in the community at legislative meetings and luncheons. However, one of the biggest perks a chamber of commerce can provide to your business is that its function as an organization is to help you. Think of a chamber of commerce as a tool available for you to use in your business management utility belt.

2. Make sure you have an online presence

According to Oberlo, “Google processes over 3.5 billion searches per day.” From the random questions like, “How many seeds are in a strawberry?” to more specific inquiries like, “How to start a business in Kissimmee,'' Google processes them all. When you build a website for your business, you’re able to tell online searchers about your company, where you’re located, and, most importantly, include target keywords based on your products or services. By building an online website for your business, you enable Google and other search engines to look at your website and recommend you to potential customers or leads.

Kissimmee Chamber networking events in Kissimme

3. Join an industry-specific professional association

Depending on what industry you’re a part of, there might be specific professional industry associations or groups that can help your business grow in Kissimmee or Saint Cloud. For example, if you’re a real estate agent, you might consider joining the Osceola County Association of Realtors. Associations like this allow you to network with other business members in the same industry as you and remove the “vetting process” that comes with lead nurturing and gathering.

Are you trying to find more local qualified business leads? Learn more about our Leads Groups!

4. Be ready to engage with customers on social media

According to Statista, Facebook alone has 2.9 billion registered users worldwide and 180 million Facebook users in the United States specifically. Facebook, Twitter, Instagram and TikTok are just some of the most popular social media apps that your future customers are using.  Similar to how your website works, your business’s social media profiles allow users to learn more about you, your products and services, and, more importantly, what other people think about you. From customer reviews to direct messages, social media allows you to have one-on-one conversations with your customers to learn more about their pain points and how you can help solve their problems in the present and in the future.

Social channel users breakdown in the United States

5. Be ready to connect online and in-person

While networking with people may seem intimidating, it’s one of the best ways to build professional connections. At local networking events in St. Cloud and Kissimmee, you’ll be able to meet with other business owners face-to-face that are just as eager to make a connection as you. Check out our events calendar to see what upcoming luncheons, business after hours, and networking events we’re hosting throughout Osceola County.

6. Participate in local community events and tradeshows

Whether you are selling products or services, showing up and having a presence at local community events in Osceola County is another great way to grow your local business. Being in front of people and allowing them to see and test out your product can create fans of your products and business. If your company offers a service, demonstrating how your service works can help potential customers or leads better understand your service and solve their problems.

Kissimmee Chamber networking events in Kissimmee

7. Consider low-cost advertising

If you’re looking to reach new customers and grow sales, it might be time to consider purchasing low-cost advertising. But, before you go shopping around for media space, consider exactly who your ideal customer is. Thinking about your ideal customer’s shopping habits and how they get information before the media buying process helps you decide whether to run an ad on Facebook or run a coupon promotion with a local publication like Osceola News-Gazette. Make sure to ask for their reach, audience size, and markets before you buy to confirm you’re making the best decision for your business!

8. Meet with a Small Business Development Center (SBDC) Representative

The Florida Small Business Development Center is an organization that helps people start, build and grow their businesses through training programs and strategy meetings. From business workshops to free business consultations, their organization can help businesses of all industries throughout their journey. One of the best features their agency offers is free business strategy consultations with one of their counselors. These counselors have representatives across eight counties in Central Florida, including Osceola County. These reps are knowledgeable about our market background and can help you with business management tactics and strategies.

These are just eight ways you can help grow your business in Kissimmee, St. Cloud, or wherever your business operates in Osceola County. Are you inspired and ready to take your business to the next level? Check out the benefits of joining our Chamber of Commerce and see what package would work best for you and your business.

Learn about The Osceola Chamber to help grow your business in Osceola

Learn more about The Osceola Chamber's memberships on how they can help you grow in Osceola!

Poinciana Area Council hosts Virtual Paint Night fundraiser to support student scholarships.

It turns out this Chamber is full of talent! The Poinciana Area Council made a creative pandemic pivot last week by hosting their first ever virtual paint night via Zoom.  The Poinciana Area Council has offered a scholarship award to graduating Poinciana-area seniors for over a decade.  Since 2017, the scholarship has been largely funded by PAC’s signature event, PoincianaFest.  This popular community and vendor festival has been held at the new Valencia College Poinciana Campus each October and drawn crowds of people who come out to meet local businesses, watch area students perform, create take-home crafts, and hear from community leaders.  With the pandemic still in full force last October, it was not possible to host this event and benefit from the fundraising it provides.

2021 PAC Chairman Crystal Bethea of Riviera Spa Massage developed the idea of a virtual paint night to help supplement the scholarship fund as PAC prepares to reward two local seniors this spring.  Attendees at this virtual event learned the step-by-step process of creating their own artwork from the comfort of their homes.  Each attendee received a 12×16 inch canvas, table-top easel, and set of acrylic paints and brushes to complete their masterpiece under the direction of Valencia College art student Marie Scott.

Our Instructor, Marie.

The event, which ran from 8:00 to 10:00 pm, was fun and informative and attendees, many of whom made it a family affair with spouses, parents, and children, enjoyed showing off their works to each other via Zoom.  The evening was sponsored by Riviera Spa Massage, Soni Family Practice, Quick Solutions, and Osceola Community Health Services.  Check out some photos of the “Drippy Moons” created by our members below.

The Chamber issues RFP for branding strategy & design to reflect its mission as business champions.

REQUEST FOR PROPOSAL
Reply by 4:00 pm EST on April 1, 2021

The Kissimmee/Osceola County Chamber of Commerce (“Kissimmee Chamber”) is currently seeking proposals from parties interested in working with the Kissimmee Chamber to develop a cohesive brand identity and a comprehensive branding strategy for our large, multi-faceted, notfor-profit organization. The goal of this branding initiative is to enhance recognition and awareness of this organization as “champions for business and community” in Osceola County and its surrounding regions. Renaming of the organization and its related entities is an appropriate recommendation, but not required depending on the discussion. A sub-component of this initiative is to update the Kissimmee Chamber’s nine area council logos, overall brand standards, and corporate identity package.

BACKGROUND

In accordance with chapter 501.973 of the Florida State Statute, a Chamber of Commerce is defined as “a voluntary membership, dues-paying organization of business and professional persons dedicated, as stated in the articles of incorporation or bylaws of the organization, to improving the economic climate and business development of the community, area, or region in which the organization is located.” The state statute also notes that “this section imposes no requirement for oversight or regulation of a business entity name, trademark, trade name, or other requirement for filing or registration under any provision of law.” Though we have traditionally touted the Kissimmee Chamber as founded in 1924, historical research indicates that the “Kissimmee Chamber” and/or “Kissimmee Board of Trade” predated this going back as early as 1910, and a Florida State Board of Trade was also founded in Kissimmee in 1912. As such, Kissimmee and Osceola County’s history of business advocacy and comradery has been central to the region for over a century, and the area has played a role in business concerns at the state level for just as long. Over the years, the Kissimmee Chamber has been the driving champion for business in and around Osceola County, Florida. Osceola County’s 350,000+ population makes their home in a diverse community situated amongst two municipalities surrounded by large expanses of unincorporated county land, within a dynamic, fast-growing region of our state. The business community in our region reflects this. To ensure that we are situated as the primary champion for business in this community, the Chamber is divided into nine miniChambers known as “Area Councils.” These area councils more directly reflect the specific needs of our various demographics and geographic regions. Current area councils are as follows:

We also have other subsidiary groups, including our Chamber Ambassadors and five leads groups.

Each council, leads group, and the Chamber Ambassadors are branded with an acronym and logo that reflect the universal Chamber logo. All area councils and other related subsidiaries are included in the Chamber’s one EIN tax number.

In addition to traditional chamber business, we also house a 501(c)(3) organization known as The Chamber Foundation, Inc.

As a chamber, we host several major events per year. Among the list are:

  • Annual Meeting – Dinner and Awards Show
  • Three Kings Day – Community Philanthropic Event
  • Viva Osceola – Latin Music Festival
  • Osceola Update – Informational Luncheon
  • Osceola Hob Nob (only in election years) – Political Event
  • Spirit of Hospitality – Awards Luncheon

These events currently have, to varying and inconsistent degrees, branding reflective of our universal Chamber branding.  

Past names of the Kissimmee Chamber have included The Kissimmee Board of Trade (early 1910s), The Kissimmee Chamber of Commerce (mid-century), and The Greater Kissimmee Area Chamber of Commerce (1970s).

PROBLEM STATEMENT

From a marketing and branding perspective, several key concerns need to be assessed and addressed:

  • The “Kissimmee/Osceola County Chamber of Commerce” name is long, complex, and difficult to recall.
  • The Kissimmee Chamber name does not necessarily reflect our mission to be “champions for business and community”.
  • Associations between the Chamber, its community programs, events, and subsidiaries are not always clear.
  • The Chamber’s representation of ALL of Osceola County, and some county-adjacent areas, is not always clear in the name and mission of the Chamber. ● The Chamber’s branding, mission, web presence, etc. does not necessarily promote understanding of the importance and benefit of belonging to a chamber.
  • The Chamber’s branding, mission, web presence, etc. does not necessarily professionally define what Chambers do and how they serve the business community.
  • The Kissimmee Chamber logo is dated and not necessarily descriptive of Osceola County or its business community.
  • The current Chamber branding does not explicitly reflect our close ties to the heritage of our unique community, while also celebrating the growth and diversity of our recent history and projected future.

FUNDS AVAILABLE

The details of the funds available to be awarded as a result of this RFP process are as follows:

Award Floor:$10,000Estimated No. of Awards:1Award Ceiling:$30,000Total Funding Available:$30,000

EXPECTATIONS

NOTE: The below listed expectations outline the ideal set of outcomes for this rebranding process. As part of their response, applicants should detail which of these outcomes can be achieved within the parameters of the funds available, as indicated above.

The selected firm will work with the Kissimmee Chamber Rebrand Committee to accomplish the following:

  • Assess:
    • Vision and Mission statements for the Kissimmee Chamber
    • Legal names for the Kissimmee Chamber o Common usage of names for the Kissimmee Chamber
    • Common usage of logos for the Kissimmee Chamber, its area councils, programs, events, and subsidiaries
    • Names and common usage of logos for a variety of programs managed by the Kissimmee/Osceola County Chamber of Commerce
    • Specific branding/naming concerns from the following perspectives: legal requirements; contractual requirements; grant writing and donor solicitation requirements; finance and accounting requirements; marketing and communication requirements; IT requirements; HR requirements
    • If rebranding is recommended, engage to maximum effect through surveys or work groups the members and stakeholders of the Kissimmee Chamber for input and buy-in of the process and final product
    • If rebranding is recommended, research service mark availability of alternate legal name(s)
  • Deliver the following
    • Recommend:
      • Universal naming standard(s) designed to serve as overarching brand for The Kissimmee Chamber
      • How universal naming standard(s) will be adapted to serve the interests and needs of the Kissimmee Chamber and its entities
      • How universal naming standard(s) will be used in conjunction with area councils, programs, and chamber subsidiaries (such as the Chamber Foundation)
      • How, or if, universal naming standard(s) should be associated with the Kissimmee Chamber with statewide impact (ie. a potential PAC or lobbying effort)
      • Universal vision statement designed to serve as overarching concept for the Kissimmee Chamber
      • Web URL/Domain name to support universal naming standards (depending on potential name rebrand)
        • The Kissimmee Chamber will not need the agency to host the domain, only provide a recommendation for a URL. Purchasing the URL will also be the responsibility of the Kissimmee Chamber.
      • Communication strategy to ensure effective launch of Kissimmee Chamber brand initiative and provide building blocks for long term implementation
    • Design:
      • Logo for universal brand
      • Related logo for each individual area council and subsidiaries of the Kissimmee Chamber
      • Updated corporate identity package to include: letterhead & envelope, business card, name badge, brochure template, etc. (potential subcontract)
      • Updated website template for www.theosceolachamber.com (potential subcontract)
      • Updated brand standard guidelines, including a “Brand Book” to help control and maintain the brand. NOTE: Standards should include guidelines on how the Kissimmee Chamber name/logo are to be used in conjunction with programs with existing brand identities.

Please include the following in your response:

SECTION ONE: AGENCY BACKGROUND

Please include a cover sheet as the first page of your proposal. This cover sheet should include:

  • Agency Name
  • Agency Address
  • Name and title of Agency principal
  • Name and title of primary contact(s) for this proposal
  • Phone number(s) of primary contact(s)
  • Email address(es) of primary contact(s)
  • Agreement statement (see next paragraph)

SECTION TWO: AGREEMENT STATEMENT

Please include on the cover sheet of your proposal a statement that you have read all specifications and conditions of this proposal; agree to all terms, conditions and provisions; and are currently licensed to do business within Osceola County, the state of Florida, and the United States for the service you will provide to the Kissimmee/Osceola County Chamber of Commerce.

SECTION THREE: GENERAL AGENCY INFORMATION

  1. Year established – the main office and/or Central Florida office.
  2. Describe the scope of services your agency provides as it pertains to this RFP.
  3. Indicate which (if any) services you typically outsource or for which you engage outside suppliers.

Insured? Y/N

  1. List any non-profit accounts (current and past) your agency has served; the dates of service; and the scope of service.
  2. List a minimum of five (5) current clients, including the duration of each account, and indicate any potential client conflicts that may arise if awarded this contract.
  3. Have you or your agency previously done work on behalf of the Kissimmee/Osceola County Chamber of Commerce? If so, please describe the scope and dates of this work.
  4. If your company is a member of the Kissimmee Chamber, please indicate the number of years the company has been involved.

  5. Has your agency been certified as M/WBE? If yes, please include your certification number.
  6. What is the breakdown of your agency’s compensation?
_________________

SECTION FOUR: PROJECT SPECIFIC INFORMATION

  1. Who will be the primary contact for this project? (This should be the same person identified on the cover sheet of the proposal.)
  2. Who will be additional team members assigned to this account? (Please provide an organizational chart for the specific team members in relation to this project and the agency as a whole.)
  3. If you plan to contract any portion of this project to another agency or contract individual, please include an explanation of who else will be involved and the scope of their responsibility.
  4. Describe in 50 words or less your explanation of the term “branding” as it applies to this project.
  5. Using a maximum of three 8 ½” x 11” pages, describe your management plan for undertaking this project. Include, at a minimum:
    1. A summary explanation of how you would approach the scope of work;
    2. brief description of the roles and responsibilities of each individual involved with the various components of the project;
    3. description of the quality assurance/control plan that will be used to determine that the project has reached a mutually satisfactory conclusion.
  6. Using a maximum of one 8 ½” x 11” page, please discuss any special considerations or possible difficulties, if any, that you foresee in completing the project as specified.
  7. Please provide example(s) of similar project(s) that have been completed by the agency and/or members of its staff, the primary contact on such project(s), and the time period for completion. Samples of past work are welcome as additional attachments.
  8. What is your estimated timeline for this project?
  9. What is your estimated cost, suggested billing structure, and pricing schedule for this project?  As part of your cost estimate, please provide specific detail about which of the expectations (outlined on pages 3 and 4 of this document) will be agreed upon and accomplished within the terms of this proposal.
  10. How many versions of the brand will you provide and how many revisions will this schedule include?

SECTION FIVE: ADDITIONAL INFORMATION

  1. How would you work with our organization and stakeholders to ensure that the Kissimmee Chamber mission is honored and reflected in the branding process?
  2. What do you believe your agency has to offer this project that is unique and should be considered in the selection process?
  3. Describe the ideal working relationship between your agency and a client.
  4. What do you think is the biggest challenge in increasing awareness of the Kissimmee Chamber as the primary champion for business and community in the Osceola County region?
  5. What would be your first three priorities if awarded this contract?

SECTION SIX: ATTACHMENTS (Required to complete submission)

  1. At least two (2) written letters of reference from clients with whom you have conducted similar business in the last five (5) years.
  2. Samples of past work in branding and/or corporate identity development. (If available, samples of branding work associated with a family of companies and/or a variety of individually branded programs.)

SUBMISSION INFORMATION

SCHEDULE

March 1, 2021 Release date for Request for Proposal
March 12, 2021 Final date to receive written questions
March 17, 2021 Release date for Addenda to answer written questions
April 1, 2021 Closing Date, delivered by 4pm
April 1-9, 2021 Written Evaluations (Committee)
April 13, 2021 Committee Shortlist Meeting
April 26, 2021 Oral Presentations
May 13, 2021 Recommendation of Top-Ranked Firm to the Board of Directors
May 13, 2021 Board of Directors Approval

In the interest of sustainability, interested parties should submit:

  • a printed original of the cover letter, completed proposal and required attachments
  • 2 USB Drives both containing the same content, the cover letter, completed proposal, and required attachments

Please submit the above items in person or by mail to:

Kissimmee/Osceola County Chamber
ATTN: John Newstreet
1425 E. Vine Street
Kissimmee, FL 34744

All mailed submissions must be delivered by April 1, 2021 at 4pm EST. No exceptions will be made for late deliveries.

The Kissimmee Chamber reserves the right to reject any or all offers, to waive informalities, and to accept all or any part of any offer as may be deemed to be in the best interest of the Kissimmee Chamber. The Kissimmee Chamber also reserves the right to request clarification of information submitted and to request additional information of one or more respondents after the deadline for request for proposals. We desire to engage as many of the Kissimmee Chamber’s stakeholders as possible, and our goal is to complete this work by December 31, 2021 and unveil it at the Kissimmee Chamber’s Annual Meeting in late January 2022.

As a reminder, all proposals must be received in the Kissimmee Chamber office NO LATER THAN April 1, 2021 at 4pm. There will be no exceptions to this deadline. Proposals received after this deadline will automatically be disqualified.

Please direct all questions to my attention at 407-847-0108 or via e-mail: JNewstreet@theosceolachamber.com.